Refund policy

At Thrive & Shine, we want you to be completely satisfied with your purchase. If for any reason you are not happy with a product, we offer a clear and fair refund process.

1. Eligibility for Refunds

• Products must be unused, unopened, and in their original packaging.

• Refund requests must be made within 14 days of receiving your order.

2. How to Request a Refund

• Contact our support team via email at info@thriveandshine.com or phone at +0123 456 78998.

• Provide your order number and reason for the refund.

3. Refund Process

• Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed within 5–7 business days to your original payment method.

4. Non-Refundable Items

• Opened or used supplements and products that are not in original condition.

• Clearance or promotional items unless stated otherwise.

5. Shipping Costs

• Shipping fees are non-refundable. Customers are responsible for return shipping unless the return is due to a defective or incorrect product.

6. Contact Us
For any questions or assistance regarding refunds:
Email: info@thriveandshine.com
Phone: +0123 456 78998